Frequently Asked Questions
Bevvy partners with talented creators and innovative vendors from across the country, to bring you beautiful, high-quality products that elevate and enhance your beverage experiences.
We’re selective of what we carry and who we work with, but we’re always on the lookout for amazing new products to add.
Do you know of a quality vendor we should work with? Let us know!
All orders are processed the same day they are received and sent to our parter distribution centers for fulfillment (orders received after 5pm Central Time will be processed on the following day).
Most of our products will then ship out from our partner distribution centers within 1-3 business days. Once an order has shipped, it will usually arrive in 2-5 business days via standard shipping.
A few products may take a little longer to ship out, and in some cases certain products may sell out quickly, and it will take longer to restock. When this occurs, you will be notified by email, and have the option to keep the order active or cancel the order for a refund.
Currently, we ship within the United States only. Our long-term goal is to offer international shipping, and we will certainly let you know as we make progress on that front.
Currently, we accept Visa, Mastercard, American Express, PayPal, and Apple Pay.
We are unable to accept cash, check, bitcoins or payments made over the phone.
Yes, we are legally required to charge sales tax for buyers from Wyoming, and the states that our vendors are based.
Bevvy never stores your credit card information, nor do we want to.
Instead, Bevvy Shop uses Stripe—a leading online payments provider—to process all payments. If you choose to store your credit cards for future purchases, they will be stored on Stripe’s servers with all of their security measures in place.
Additionally, all communication between your browser or device with our servers occur through a secure connection, and all transmitted data is encrypted.
Yes, we do offer gift cards in a range of dollar amounts. Gift cards are available for purchase here. Multiple gift cards may be used together, so mix and match them as you please for your desired gift amount.
Currently, our are only offering virtual gift cards—that means your recipient will receive a digital giftcard by email. We understand some customers prefer a physical gift card you may give directly to your recipient, or add as part of a larger gift set, and we are working on opportunities to make this an available option. Stay tuned.
At this time, we do not offer gift wrapping. We are working on ways to make that available, and will announce it when it is ready.
At this time, we do not offer engraving. We are working on ways to make that available, and will announce it when it is ready.
To bring you the most compelling and highest quality products, Bevvy partners with many innovative and independent vendors from around the country, and often the goods are warehoused and shipped from many different states.
Unfortunately, this means we are currently unable to accept returns except for damaged items, or items incorrectly sent by our staff or partners. If this happened to you, please contact us at email@example.com within 14 days of receiving your order.
All processed returns will receive refunds in the form of store credit for the Bevvy Shop. Depending on the item, there may be a return shipping fee, and a restocking fee.
Thank you for your understanding. We absolutely want you to feel good about your order, so give us a shout and we’ll do our best to make it right.
If you have additional questions or just wish to say hello, give us a shout at firstname.lastname@example.org and we’ll get back to you shortly.